A Singular Experience

We appreciate each client’s distinctive path—the sacrifices, experiences, decisions, and intentions that have brought them substantial success. That singularity is reflected in the work we undertake on their behalf.

Active listeners, we begin each relationship by starting with the client. We’re eager to learn their story and how those experiences have shaped their perspective on what lies ahead. Typically, clients engage our help for a few different reasons:

Their wealth has taken on a scale that requires more effort and attention than they can now dedicate. They are hopeful to regain time, knowing that their affairs are managed with the focus and coordination they deserve.

They anticipate a significant decision point in the next five-to-ten years and want to position themselves to prepare for that crossroads. For entrepreneurs, that may involve selling or transferring their business. For families, it may involve passing significant wealth to the next generation. And for senior executives, it may center on retirement strategies and the resources needed to attain that milestone.

They have encountered a thorny issue or an enduring obstacle in managing their wealth and need a committed resource to tackle its smooth resolution.

They have attained substantial wealth and want to ensure that their family enjoys the positive outcomes—and avoids potential pitfalls—of their success. They also recognize that true wealth endures beyond a single generation, eager to take proactive steps to preserve and transfer their wealth for their loved ones.

For each of these situations, we offer the knowledge and insight that derives from direct experience. We exclusively cater to the needs of ultra-high-net-worth clients, so we’re intimately familiar with the complexities they encounter—and how best to unwind them. We’re a team of committed problem solvers who like to say “yes,” helping clients move from where they are, to where they want to be, steadily, methodically, and reliably.

The Difference We Offer

We appreciate the unique aspects of each client relationship, honored to help good people do more with their wealth. We believe we offer a different kind of client experience—one founded on diligence, integrity, and warmth. Here are a few of the ways that we believe we’re different:

We are ALL your team members. When you engage us, you engage all of us—Luca, Nick, Maureen, and Tina. We believe that by pooling our strengths and talents, we create a more impactful experience, eliciting the best from each of us. We’re humble in our service ethic, each dedicated to doing whatever it takes to support the families we serve.

We are a reliable presence in your lives. Our team offers an unusual combination of maturity and dedication to our craft. We’ve advised a number of ultra-high-net-worth clients, so we are intimately familiar with the challenges they encounter. At the same time, we’re positioned to help families for decades to come, walking with them through significant crossroads in their lives. That continuity, we believe, is a comfort and reassurance to the families we advise.

We offer a sophisticated suite of services. As members of Merrill Private Wealth Management, we connect clients to an echelon of advice that is distinctive in its rigor and depth. We offer a modern approach to portfolio design, incorporating traditional and alternative investments, as appropriate. And we’re highly skilled in overseeing the significant transactions that clients require, whether that is selling a business, optimizing executive compensation, accessing customized credit through Bank of America, gifting to the next generation, or other significant undertaking.

We are strong communicators. Clients hear from us often, both formally and informally. That level of closeness allows us to serve them better, anticipating what’s ahead, staying apprised of new developments in their lives, and discussing the market trends and legislation that may have bearing on their wealth. We also pride ourselves on helping to educate clients about their options, providing them with the information and analysis they need to cement their roles as engaged, capable, and confident stewards of their wealth.

*Some or all alternative investment programs may not be in the best interest of certain investors. No assurance can be given that any alternative investment’s investment objectives will be achieved.

Service that Cements Our Relationships

Exceptional service is easy to speak of, but harder to deliver. We’re proud of our service model and believe it’s one of the most tangible sources of client value. 

Our team leaders, Luca and Nick, have implemented routines and systems designed to deliver impeccable service—the first time. They are accustomed to a fast-paced environment that requires deft coordination and time-sensitive execution. Our Private Wealth Associates, Maureen and Tina, are the engine and heart of our service team. Resolute problem solvers, they have worked extensively with ultra-high-net-worth clients, so they appreciate the sensitivity and discretion their needs require.

Here are a few of the ways we believe our service model makes clients’ lives easier:

Close communication is our hallmark. We reach out proactively to a client’s external tax and legal advisors, sustaining active collaboration. That leadership, we believe, reduces the stress of shared initiatives and results in a more integrated approach to each family’s priorities.

Client privacy is our priority. We understand the sensitive nature of each client’s affairs and are discreet. We also look to enact best practices regarding account security and fraud detection, incorporating substantial firm resources and technology to advance these aims.

We aim to say “yes.” As a tight-knit team of professionals, we relish challenges. We’re not intimidated by complexity, and we offer a stubborn resilience in the face of roadblocks and hurdles. Our goal is to find creative solutions to intricate problems, marshalling our own efforts and those of the wider firm on a client’s behalf.

We are here for you. In times of happiness and sorrow, life’s joys and hardships, we walk with client families, serving as a ready resource, a trusted sounding board, and a reliable friend. It is in those times, we believe, that we forge the strong bonds that make our work so meaningful.

If you have a question about your wealth, or simply want to hear a new perspective and some fresh ideas, reach out to our team founders:

Luca Palermo, gianluca.palermo@ml.com

Nick Frangas,  nicholas_frangas@ml.com